Welcome to Casual Cool! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. User Access and Responsibilities
By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your account information is accurate and secure. Any unauthorized use of your account must be reported immediately.
2. Product and Service Description
We strive to provide accurate descriptions of our products, including accessories, denim, pants, shorts, and tops. However, we do not guarantee that product descriptions or other content on our site are error-free. If you receive a product that is not as described, you may return it within 15 days of receipt.
3. Order and Payment Terms
All orders are subject to availability and confirmation of the order price. We accept payments via Visa, MasterCard, JCB, and PayPal. Orders are processed within 1-2 business days after payment confirmation. Shipping options include standard shipping via DHL or FedEx (10-15 business days) and free shipping via EMS for orders over $50 (15-25 business days).
4. Returns and Exchanges
We offer a hassle-free returns and exchanges process within 15 days of receiving your order. Items must be unused, in their original condition, and in the original packaging. Non-returnable items include accessories (due to hygiene reasons) and denim (final sale unless defective). To initiate a return or exchange, contact us at [email protected].
5. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Casual Cool and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.
6. Limitation of Liability
Casual Cool is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
7. Governing Law
These terms and conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of Escondido, US.
8. Contact Information
If you have any questions or need further assistance, please contact us at:
Email: [email protected]
Address: 2686 Coleman Avenue, Escondido, US 92025
Thank you for shopping with Casual Cool. We appreciate your trust and are committed to providing you with a seamless shopping experience.